Question 1

Is this real native ETH?

Accepted Answer

Yes. Real native ETH sent from our hot wallet to the address you give, on the chain you pick. Not a wrapped token, not an IOU.

Question 2

How fast is delivery?

Accepted Answer

Usually a couple of minutes after your payment confirms — roughly 3 seconds for Lightning and about 10 seconds for Monero, plus the on-chain send.

Question 3

Do I need an account or KYC?

Accepted Answer

No. No email, no ID, no account. Paste a destination address, pay the invoice, receive gas.

Question 4

Which chains are supported?

Accepted Answer

Ethereum, Arbitrum, Base and Sepolia. Native ETH only on every chain.

Question 5

How do you decide how much ETH I get?

Accepted Answer

The invoice is the live ETH/USD spot price (from Coinbase) times your amount, plus a service margin. You receive exactly the ETH amount shown before you pay.

Question 6

Can I pay with Monero?

Accepted Answer

Yes. Monero (XMR) and Lightning (BTC) are the only two pay-in rails, chosen for privacy and speed.

Question 7

What if I send to the wrong address?

Accepted Answer

On-chain payouts are irreversible. Double-check the destination address before you pay — we send exactly where you tell us.

Question 8

Can I schedule a delayed payout?

Accepted Answer

Yes. You can set a future send time at checkout; the order is queued and the ETH goes out at that time.

Question 9

Is this custodial?

Accepted Answer

The payout is sent from our hot wallet after your invoice confirms. You never share private keys, and we hold no funds of yours — only the float we dispense from.

Question 10

What do you store?

Accepted Answer

Only what an order needs: destination address, chain, amount, the USD quote, the payment id and status. No accounts, no KYC documents, no analytics.

Question 11

What happens if a payout fails?

Accepted Answer

Orders never double-pay. If a send fails after payment, the order is marked failed and refunded to a Monero or Lightning address you provide.

Question 12

Does this break the on-chain link to my funds?

Accepted Answer

Yes. Because you pay in Monero or Lightning rather than from another ETH wallet or an exchange, there is no on-chain transaction linking your funding source or identity to the address that receives gas.

Question 13

Can I get gas on a testnet?

Accepted Answer

Yes. Sepolia is available for developers and testers who need testnet ETH without a faucet queue.

Question 14

I have tokens but no ETH — how do I move them?

Accepted Answer

Send a small amount of gas to that exact address first. Once the wallet has native ETH, you can approve, transfer, or sweep your tokens out normally.

Sepolia ETH without the faucet hoops