Question 1

Is this real native ETH?

Accepted Answer

Yes. Real native ETH sent from our hot wallet to the address you give, on the chain you pick. Not a wrapped token, not an IOU.

Question 2

How fast is delivery?

Accepted Answer

Usually a couple of minutes after your payment confirms — roughly 3 seconds for Lightning and about 10 seconds for Monero, plus the on-chain send.

Question 3

Do I need an account or KYC?

Accepted Answer

No. No email, no ID, no account. Paste a destination address, pay the invoice, receive gas.

Question 4

Which chains are supported?

Accepted Answer

Ethereum, Arbitrum, Base and Sepolia. Native ETH only on every chain.

Question 5

How do you decide how much ETH I get?

Accepted Answer

The invoice is the live ETH/USD spot price (from Coinbase) times your amount, plus a service margin. You receive exactly the ETH amount shown before you pay.

Question 6

Can I pay with Monero?

Accepted Answer

Yes. Monero (XMR) and Lightning (BTC) are the only two pay-in rails, chosen for privacy and speed.

Question 7

What if I send to the wrong address?

Accepted Answer

On-chain payouts are irreversible. Double-check the destination address before you pay — we send exactly where you tell us.

Question 8

Can I schedule a delayed payout?

Accepted Answer

Yes. You can set a future send time at checkout; the order is queued and the ETH goes out at that time.

Question 9

Is this custodial?

Accepted Answer

The payout is sent from our hot wallet after your invoice confirms. You never share private keys, and we hold no funds of yours — only the float we dispense from.

Question 10

What do you store?

Accepted Answer

Only what an order needs: destination address, chain, amount, the USD quote, the payment id and status. No accounts, no KYC documents, no analytics.

Question 11

What happens if a payout fails?

Accepted Answer

Orders never double-pay. If a send fails after payment, the order is marked failed and refunded to a Monero or Lightning address you provide.

Question 12

Does this break the on-chain link to my funds?

Accepted Answer

Yes. Because you pay in Monero or Lightning rather than from another ETH wallet or an exchange, there is no on-chain transaction linking your funding source or identity to the address that receives gas.

Question 13

Can I get gas on a testnet?

Accepted Answer

Yes. Sepolia is available for developers and testers who need testnet ETH without a faucet queue.

Question 14

I have tokens but no ETH — how do I move them?

Accepted Answer

Send a small amount of gas to that exact address first. Once the wallet has native ETH, you can approve, transfer, or sweep your tokens out normally.

Arbitrum gas without a bridge or an exchange